Refund policy

At The Bed Edit, your comfort and satisfaction are at the heart of everything we create. If something isn’t quite right, we’re here to make it right.

Returns

  • Eligibility: Returns are accepted within 7 days of delivery for items that are unused, unwashed, and in their original packaging.

  • Non-returnable items: For hygiene reasons, we do not accept returns on used or washed items. Customized Items are also not eligible for returns.

  • How to return: Email us at thebededit@gmail.com or message us on WhatsApp +91-9211313123 with your order number and reason for return.

    • Please click a picture of the package and also a picture of you handing the package to courier partner.

    • We also offer reverse pick-up services at no additional costs or charge.

    • Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to availability of the service in your area pin-code.

    • Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition, a refund would not be provided.

 

Exchanges

  • Size or style issue? We're happy to help you exchange your product, subject to availability.

  • To initiate an exchange, contact us within 7 days of receiving your order.

  • Reverse Pickup prcoess:

    • Please click a picture of the package and also a picture of you handing the package to courier partner.

    • We also offer reverse pick-up services at no additional costs or charge.

    • Pick-up will be attempted twice. If the courier company is unable to pick up the shipment. You will have to send the shipment back to the company address. Reverse Pick Up is subject to availability of the service in your area pin-code.

    • Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition, a refund would not be provided.

  • Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.

Refunds

  • Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition, a refund would not be provided.

  • In case of return due to damage or defect, customer will have a choice to accept refund as store credits or to the original payment method.

  • In case of return due to other reason like did not like the design or colour etc., the refund will be in form of store credits only

  • Store credits will be credited on receipt and inspection of return item. It will be valid for a month to be used against purchase in store.

  • If customer chooses refund to original payment method, customer will receive the refund within 7–10 business days after we receive and inspect the product.

  • Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account.

  • PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE. 

  • Shipping Charges are non-refundable

Damaged or Defective Products

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We’ll arrange a prompt replacement at no extra cost.

Need Assistance?

We’re here to help. Reach out to us at thebededit@gmail.com, and we’ll ensure your experience is seamless and stress-free.

For a faster response, you can also reach us on WhatsApp +91-9211313123 or send us a message on Instagram @the_bed_edit_ All queries will be solved between Monday-Saturday, 10am-6pm.